This is a preparatory course aimed at gaining valuable knowledge in the theoretical aspect of organizational behaviour and exposing students to the application of the organizational principles, practices, techniques and tools which assist in the discipline of management. It is designed to provide students with a thorough understanding of organizational behaviour. Learners will undertake and in-depth study of the impact, which individuals, groups and structure has on behaviour within organizations to ensure organizational efficiency and effectiveness.This Business Plan Development course is designed to help prepare future entrepreneurs to formalize and communicate their business idea to a variety of audiences including potential funders such as banks, other lending institutions, government agencies, and venture capitalists. This course will help ensure that future entrepreneurs understand how to conduct a competitor analysis by asking key questions about their competitors. It will also guide them through the process of profiling customers and determining the target market for their goods or services. With this as a background, and drawing on the other courses in this certificate program, future entrepreneurs will be develop a complete business plan for their business venture including all of the financial components, competitive analyses, and customer profiles.